Training & Technical Assistance

Working with immigrants requires special knowledge and skills. We offer a variety of expert-led services designed to increase the skill, confidence and competence of service providers and other helpers who work with asylum seekers in a personal or professional capacity. Our goal is to build a network of individuals, organizations, and institutions ready and able to work with asylum seekers and other forcibly displaced immigrant populations.


The United States is home to millions of asylum seekers but few experienced providers. From the beginning, AsylumWorks’ unique service approach has positioned us as a thought leader for community partners in this space. Our virtual workshops are designed to provide helpers from a variety of backgrounds with the tools, skills, and advice they need to meet the growing need among asylum seekers for services and support.


We offer two certified training programs for professionals providing case management. Track I focuses on case management fundamentals. Track II focuses on skill development. Upon program completion, alumni will be connected to a national network of similarly skilled professionals to offer ongoing support and advice.

Our in-depth curriculum combines self-paced learning with real-time facilitation by subject matter experts. Case studies, videos, group discussion, pair sharing, and guided reflection are used to reinforce participant learning. Learners are assigned materials to read, reflect, view, or complete prior to group facilitation. The timing of the group facilitation will be determined by the small group cohort to accommodate participant schedules. Facilitated live sessions run for 2 hours and take place across two weeks. Learners should expect approximately 16 hours of facilitation provided by a subject matter expert paired with 6 hours of self-paced learning. Each track requires a time investment of approximately 22 hours. All facilitated live sessions will be held via Zoom using a secure meeting.


AsylumWorks offers one-on-one coaching to assist helpers in addressing complex client needs, prevent crises, and develop skills. Our coaching services have been shown to increase staff retention and job satisfaction for both new and experienced providers. AsylumWorks also offers staffing services for organizations that want to bring on a social service professional but lack the knowledge, skills, or orientation to guide their day-to-day work. Our approach is proven to increase client healthy, safety, and stability, resulting in improved client outputs and outcomes.

“I’ve benefited so much from the training and coaching services. The training was a great way to dive deeper into topics that I wasn’t taught in my previous role and the weekly coaching has been invaluable. I am more confident in my work today because of these services.”

- HIAS Staff Member

Contact Us for More Information

What service are you interested in?

4 + 14 =