ABOUT US 

AsylumWorks (soon to be Arrived) is a Washington, DC-based nonprofit that partners with immigrants, their families, and the broader community to create pathways to safety, stability, and opportunity. Founded in 2016, we have provided direct services to more than 4,000 individuals from over 50 countries. In summer 2026, AsylumWorks will officially change its name to Arrived — a change that reflects the organization’s growth over the past decade, from serving primarily asylum seekers to supporting immigrants at every stage of the immigration process. 

Our work spans across three core programs: 1) Health & Wellness services to connect newcomers to the physical and emotional care they need; 2) Economic Mobility services to help job seekers find and maintain living-wage employment that aligns with their skills and goals; and 3) Legal Navigation services to help immigrants understand their rights and access the legal protection they need.

JOB DESCRIPTION 

AsylumWorks seeks a detail-oriented, mission-aligned professional to serve as Operations Coordinator. This is a full-time, exempt role that provides operations support, volunteer coordination, and facilities functions. This position will be supervised by the Chief Operating Officer. AsylumWorks is a hybrid workplace; this position may work from home up to two days a week.

WHO WOULD BE A GOOD FIT FOR THIS ROLE?

You are seeking a role that can leverage your organizational and interpersonal communication skillsets. You are enthusiastic about the provision of direct services but prefer to support a mission-driven organization in the back office to support the organization to be efficient, effective, and equitable. You want to work for an organization that can make a pivot in a month, not a year. You are looking for a role that allows you to lean into your strengths in project coordination and support the inner workings of a growing nonprofit organization.

RESPONSIBILITIES 

• Manage daily bookkeeping
• Lead volunteer recruitment, screening, and retention efforts 
• Develop and oversee volunteer training and policies 
• Monitor and adjust volunteer program as organizational needs evolve
• Assist with employee and intern onboarding and additional trainings 
• Organize quarterly staff team building events and celebrations
• Track the scheduling and manage logistics of proposed organizational events, including managing external vendor communications
• Support virtual and in-person event planning across all departments
• Draft organization-wide correspondence, ensuring clear communications on organizational policies and updates
• Support Leadership with select administrative and operations work
• Manage and facilitate financial assistance distributions to clients on a weekly basis
• Form and maintain partnerships to stock community resources at the AsylumWorks Community Co-op
• Track office supplies inventory
• Oversee cleanliness, organization, and storage needs of all facilities, ensuring a productive and tidy office space
• Oversee FedEx, UPS, and USPS shipments
• Respond to general external inquiries
• Support special projects as they arise 

QUALIFICATIONS

• Bachelor’s Degree in a relevant field preferred;
• 1+ years experience in event planning and coordinating event logistics;
• 1+ years experience in operations, human resources, or being an executive assistant helpful;
• High proficiency in Google Suite and associated applications (Drive, Docs, Sheets, Slides, Admin Console) and the ability to train others on such tools;
• Ability to work collaboratively in an interdisciplinary, multicultural setting;
• Able to smoothly juggle a variety of different projects with similar deadlines;
• Highly detail-oriented;
• A demonstrated awareness of cultural humility;
• Strong interpersonal communication skills;
• Proactive, “can do” attitude;
• An inherent desire to improve, create, and problem-solve;
• Fluency in English;
• Must be able to lift up to 20lbs (ex: packages, office supplies);
• Must be eligible to work in the U.S.; and
• Demonstrated commitment to AsylumWorks’ mission and values.

SALARY

$50,000-55,000 commensurate with experience.

BENEFITS

AsylumWorks provides many benefits to full-time, salaried staff, including:

• 100% Employer-Paid CareFirst Medical Insurance Plan with a vast network of coverage throughout DC, Maryland, and Virginia;
• Employer-subsidized Guardian Dental and Davis Vision Insurance;
• 15 days of vacation leave per year in Year 1;
• 11 days of paid time off for Federal Holidays and the day after U.S. Thanksgiving;
• Paid time off for AsylumWorks Winter Break office closure the week between Christmas Day & New Year’s Day;
• 2 Personal Days per year;
• 10 Medical/Sick Leave Days per year;
• Eligibility for DC Paid Family Medical Leave eligibility for parental leave, pre-natal leave, and extended family sick leave; and
• Generous monthly tech stipend to cover costs related to mobile phone usage, data, and work-from-home equipment.

HOW TO APPLY

Applicants must send a resume and a cover letter to careers@asylumworks.org with the subject line: Operations Coordinator. Please combine the resume and cover letter into one PDF. Complete applications will be reviewed on a rolling basis beginning in August 2026.

AsylumWorks is an Equal Opportunity Employer as defined by law.